Lisa Rivera currently serves as the Admissions Director overseeing all aspects of the admissions and collections process for all CentroNía locations. In this role, she ensures that new families have a smooth and pleasant transition in becoming a new member of the CentroNia family. Lisa’s team ensures that parents are educated about the different government programs and alternatives that they have to educate their children and that they feel ready for this new path in their lives.
With more than 20 years of experience in the customer service industry, Lisa is committed to helping families with the highest quality standards of service. Prior to CentroNía, Lisa worked as Sales Processing Supervisor for DIRECTV Puerto Rico, a provider that transmits digital satellite television and audio to households in the United States, Latin America and the Caribbean. During her 14 years stay in the Company, Lisa worked for different departments including Customer Services, Retentions, Collections, Billing and Sales Processing giving her the opportunity to diversify her knowledge and skills.
Lisa is a dedicated mother of three young men in a reorganized family. She completed her academic degree studying late nights after the birth of her youngest child not only to develop professionally but also to set an example for her children that it is never too late to achieve success in life. Now she encourages other women to be the best version of themselves.
Lisa holds a B.A. in Business Administration from Universidad del Este in Puerto Rico, where she graduated with honors.