Juan Manuel Santos oversees organization-wide IT operations and helpdesk support including network administration for CentroNía headquarters and four satellite sites, server management, remote and on-site support to 230 users. He oversees organization-wide IT resource selection, purchasing, and testing of software and hardware as well as IT services, contracts, and consultants. His daily work includes managing tasks, projects, and schedules for IT personnel, as well as monitoring the network, server backups, and optimizing Cisco switches and network devices.

Juan Manuel Santos studied System Engineering at Universidad Tecnologica Nacional in Argentina and holds a Microsoft Windows Server Certification, MCSA.