Juan Manuel Santos oversees the organization-wide IT Operation and helpdesk support for 230 users including: Network administration, Server management, Remote and on-site support to users and network on main building and 2 satellite sites. He is in charge of organization wide IT resources selection, purchasing and testing of: Software, Hardware, IT Services, Contracts, and Consultants. On a daily basis his work includes: Managing tasks, projects and schedule for IT personnel, including consultants and volunteers. Juan Manuel Santos studied System Engineering at Universidad Tecnologica Nacional in Argentina, and recently achieved a Microsoft Windows Server Certification, MCSA.